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907 South 1st Street, Milwaukee, WI 53204 • 414-671-6227 • 800-657-0743 • Fax: 414-671-6224 • info@millerandcampbell.com
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Are you open year round?
Yes, we are.  Check out our seasonal hours here.

Are you open to the public?
Yes!  Anyone can come in and take a look around during normal business hours.  Find out our hours here.

What is a typical rental cost?
A full costume typically rents for $45-75. If you're just looking for a few items rather than a full costume, they typically rent for less.  We also require a $50 security deposit per costume on a Visa or Mastercard, but that is refundable when the costume comes back.

How does the rental deposit work?
At the time you reserve the costume, we charge your credit card for the deposit.  When the costume comes back on time and in good shape, we refund that deposit to your card.  The deposit is usually $50 per costume, or $100 per costume for out of state rentals.  Some particularly valuable costumes also require a $100 deposit.

Do you rent costumes for theatrical productions?
We sure do!  Check out our Show Rental page.

Can I just rent pieces?
Certainly!  If all you need is a bracelet or a pair of shoes or an eye mask, we're happy to help out.  Please note that a refundable $50 security deposit is still required for small items.

Can I create my own costume?
Absolutely.  We encourage customers to come in and look around, finding what they like and what fits best.  You can mix and match or add and subtract to any costume.

Can I reserve a costume in advance?
Definitely.  In fact, we highly encourage picking out your costume weeks in advance.  We'll gladly hold the costume for you so long as you put down a deposit.  Then, a day or two before your event you can just come in and pick it up.  We try to make it easy.

Can I order over the phone?
Yes.  Have your size measurements and credit card ready and we'll gladly pull your costume and ship it anywhere in the US.  The same goes for retail purchases including makeup, wigs, hats, and accessories.

What sizes do you need to pull a costume without me coming in?
As everyone knows, clothing sizes can range drastically from brand to brand.  Instead, we ask for measurements.  For women, we request bust (across the largest part of the bust), waist, hips, and height.  For men, we ask for chest (or suit coat size), waist, inseam, and height.

What is the normal rental period?
Normally our rental period is three days so you usually pick up the costume a day or two before you need it and return the day after.  Discounts are available for extended rentals past three days.

What if I cancel my reservation?
Our cancellation fee is at least $25.  This may be more if the item to be rented has received special attention (alterations, additions, wig styling, etc.) and/or if you wait until the last minute.

What happens if the costume is returned late?
Our late fee is $15 per day per costume.

What happens if the costume is damaged or lost?
Fees are assessed based on the type and extent of damage.  These range from small cleaning fees to large complete replacement fees.

Do you do alterations?
Yes.  Minor alterations are included in the rental cost at no additional charge.  Larger alterations are assessed based on difficulty and time.

Do I need to clean the costume?
No.  Because of the difficulty in cleaning some of our unique items, we ask that you DO NOT clean your costume before returning.  We launder or dry clean all costumes upon return, before they are rented out again.

Do you rent wigs?
Yes.  Our rental wigs are styled to order in virtually any style you can imagine and typically rent for $25-$45 for our standard three-day rental period.  We do still require a refundable $50 security deposit on a Visa or Mastercard.

Do you sell wigs?
Yes.  We keep a wide selection of wigs in stock and available to purchase.  Most wigs sell for $20-$50.

Do you sell makeup?
Yup.  We're Wisconsin's largest supplier of theatrical makeup from top brands like Ben Nye, Kryolan, Mehron, and Graftobian.  Learn more about our makeup here.

Can I return purchases?
Sometimes.  FDA regulations don't allow us to accept returns on Wigs, Makeup, or Facial Hair.  Other unopened items can be returned within thirty days with receipt only.

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